Frequently Asked Questions

  • To rent a vehicle, you will typically need:
  • Rental Agreement
  • Valid driver’s license
  • Valid payment method
  • Proof of insurance or accepted rental coverage
  • Security deposit
  • Completed reservation request
  • Additional requirements may apply depending on the vehicle type and rental length.

Airport pickup or delivery may be available upon request. If you are flying into Orlando, please include your arrival time, airline, and flight number when booking so we can review availability.

  • You can book by clicking the Book Now button on our website and completing the reservation request form.
  • You can also contact us directly by phone for assistance.

  • Accepted payment methods include all major credit cards.
  • For the most accurate information, contact Aqua Silicum before booking.

If you are under 25, contact Aqua Silicum before booking to confirm eligibility.

Only approved drivers listed on the rental agreement are allowed to drive the vehicle. Additional drivers may need to provide a valid driver’s license and meet rental requirements.

  • Yes, rental extensions may be available depending on vehicle availability. Please contact Aqua Silicum as early as possible if you need to extend your rental.
  • Extensions are not guaranteed until approved.

Late returns may result in additional charges. If you are running late, please contact us as soon as possible so we can review your options.

  • Mileage limits may vary depending on the rental agreement. Some rentals may include a daily mileage allowance, while others may offer different mileage options.
  • Mileage details will be provided before your rental is confirmed.

Fuel requirements will be explained in your rental agreement. In most cases, renters are expected to return the vehicle with the same fuel level as when it was picked up.

No Pets are allowed. Additional cleaning fees may apply if a vehicle is returned with pet hair, odor, or damage.

No. Smoking is not allowed in Aqua Silicum rental vehicles. Cleaning or odor removal fees may apply if smoking occurs in the vehicle.

  • If there is an accident or emergency:
  • Make sure everyone is safe.
  • Call emergency services if needed.
  • Contact the police to file a report if required.
  • Notify Aqua Silicum as soon as possible.
  • Do not leave the scene until it is appropriate and safe.

  • Renters may be responsible for damage that occurs during the rental period, depending on the rental agreement, insurance coverage, and circumstances.
  • Damage policies will be reviewed before your rental is finalized.

Yes. Aqua Silicum may offer daily, weekend, and weekly rental options depending on vehicle availability.

Reservation changes or cancellations may be available depending on timing, vehicle availability, and booking terms.

Please contact Aqua Silicum as soon as possible if your plans change.

Yes. Aqua Silicum can help business travelers who need reliable transportation in Orlando and surrounding Florida areas.